What are your shipping options? Iconic Footwear offers standard and expedited shipping options to ensure your orders are delivered according to your preferences and needs.
Do you offer free shipping? Yes, we’re delighted to offer free shipping on all orders within India. Enjoy the convenience of shopping with us without worrying about additional shipping fees.
How long does it take to process and ship orders? Orders are typically processed within 1-2 business days. Once shipped, standard delivery orders usually arrive within 5-7 business days, while expedited delivery orders may arrive within 2-3 business days.
Do you provide tracking information for orders? Yes, we provide tracking information for all orders. Once your order is shipped, you will receive a tracking number via email, allowing you to monitor the status of your delivery.
What if I need to change my shipping address after placing an order? If you need to change your shipping address after placing an order, please contact our customer service team as soon as possible. We will do our best to update the shipping address before your order is dispatched.
What if my order is delayed or lost in transit? While we strive to deliver orders promptly, unforeseen circumstances such as weather delays or logistics issues may occur. If your order is delayed or lost in transit, please contact our customer service team, and we will assist you in resolving the issue.
Can I request special delivery instructions? Yes, you can include special delivery instructions during the checkout process. Our shipping partners will do their best to accommodate your requests whenever possible.
Do you offer international shipping? At this time, we only offer shipping within India. We do not offer international shipping, but we are continuously exploring options to expand our shipping services in the future.
What if I have more questions about shipping and delivery? If you have any further questions or concerns regarding shipping and delivery, please don’t hesitate to contact our customer service team for assistance.